Privacy Policy

Last updated: August 31, 2026

Windshield Replacement Boise operates this website as a mobile auto glass service for Boise and the greater Treasure Valley. We keep data collection narrow on purpose: we ask for what we need to quote and schedule your job, and nothing else.

Information We Collect

When you submit the estimate form or contact us, we collect the details you type into it. That typically includes your name, phone number, email address, the city where the vehicle is parked, the year, make, and model of the vehicle, and your description of the damage. If you call or text us, we have your phone number and whatever you tell us on the call.

Our hosting and analytics providers may also record standard technical information that every web server sees, such as the page requested, the referring page, approximate region derived from your IP address, browser type, and the time of the request. We use that to understand which pages are useful and to spot errors, not to build a profile about you.

How We Use It

• To prepare a vehicle-specific estimate and reply to your request.
• To schedule, confirm, and complete the appointment.
• To order the correct glass and parts for your vehicle.
• To follow up about the work performed or answer a warranty question.
• To keep basic business records, including invoices, as required by law.

We do not sell your information. We do not rent, trade, or share contact lists with marketing companies. We do not add you to a promotional mailing list because you asked for a quote.

Who We Share It With

We share information only with the parties needed to do the work: the hosting and database provider that stores form submissions, glass suppliers when a part has to be ordered for your specific vehicle, and payment processors if you pay electronically. If you ask us to bill an insurance claim, we share what your carrier requires to process it. We may also disclose information if the law requires it.

How Long We Keep It

Estimate requests that do not turn into a job are kept for up to twelve months so we can reference an earlier quote if you call back. Records tied to completed work, including invoices and warranty details, are kept for as long as the applicable record keeping and tax rules require.

Security

Form submissions travel over an encrypted HTTPS connection and are stored in a managed database with access restricted to the people who run this business. No system is perfectly secure, and we will not claim otherwise, but we limit what we collect so there is less to expose.

Cookies and Analytics

The site uses only the cookies and local storage needed for the pages to function correctly, plus any privacy-conscious analytics we run to count page views. You can block or clear cookies in your browser settings; the site will still work.

Text Messages and Calls

If you give us a mobile number, we may call or text you about your estimate and your appointment. Reply STOP at any time and we will stop texting that number. Message and data rates from your carrier may apply.

Children

This site is meant for vehicle owners and is not directed at children under 13. We do not knowingly collect information from children.

Your Choices

You can ask us what we hold about you, ask for a correction, or ask us to delete your record. Email info@windshieldreplacementboiseid.com or call (208) 581-7446 and tell us the phone number or email address you used. We will confirm the request and act on it, except where we are required to keep a transaction record.

Changes to This Policy

If we change how we handle information, we will update this page and change the date at the top. Continued use of the site after an update means the current version applies.

Contact

Windshield Replacement Boise, a service-area business covering Boise, Idaho and the surrounding Treasure Valley. Phone (208) 581-7446. Email info@windshieldreplacementboiseid.com. Hours: Monday to Saturday, 8:00 AM to 6:00 PM.